Dear Customers, Partners and Suppliers,
As the COVID19 pandemic spreads around the world, the entire Shoghi team is mobilizing to ensure the best possible continuity of operations.
To ensure the health of our teams, we have put in place adapted working methods.Some of our teams are now working from home, while another teams are available round the clock to provide all technical support for all our existing customers utilizing our systems.
Shoghi's switchboard remains available during working hours 9:30am to 1:00pm and 2:00pm to 6:00pm.
Switchboard : +91 120 403 6600
Administration: +91 120 403 6601
Accounting & Legal: + 91 120 403 6612
Sales Support: + 91 120 403 6606
Technical Support: + 91 120 403 6616
Your usual contact persons in sales / customer service / purchasers / engineers remain available on their mobile lines, via e-mail and video conferencing. Please do not hesitate to contact them or call the switchboard for their contact details.
We hope that we can help to meet your needs during this troubled period and prepare for the return of nominal operation as soon as possible.
Shoghi Operational Excellence means maximizing our customers' satisfaction, our market position and financial results by ensuring sustainable continual quality and cost improvement in our processes, products and services. Deployment of Operational Excellence enables us to meet the commitments within our quality policy.
It is the goal of Shoghi to continually deliver safe, effective, high-quality products and services, on time, to our customers and internal operations. Processes and controls are strictly implemented so that tasks are performed properly, to assure products and services meet established and agreed upon requirements. Quality, customer satisfaction, continual improvement, maintaining the effectiveness of our quality management system and compliance with customer needs and regulatory requirements, are the personal responsibility of every employee.
Our quality policy has engendered a work culture that encourages to stretch innovative thinking to its limits and to strongly exhibit a 'no-compromise attitude in our people towards quality.